FAQ

FREQUENTLY ASKED QUESTIONS

HOW DO I SHOP ONLINE?

Once you're done shopping, checking out is easy and secure. You may always view the items you have added to your basket by clicking the "Shopping Trolley" logo on the top right of the page. You may adjust the item quantity in your cart by changing the number to the right of the items, click "Update" when the changes have been made.

HOW DO I CHECKOUT?

When you are ready to pay for your items, click the "checkout" button in your shopping cart menu. Follow the onscreen instructions to complete the checkout process with PayPal.

ITEM AVAILABILITY

The item availability is listed in the product details page. All colours and sizes available will be shown in the product page of the website. Colours and sizes that are unavailable will be listed as "SOLD OUT". Although we make every effort to keep sufficient stock of items listed on our site, occasionally we do sell out of certain products. If we are out of stock on an item that you've ordered, we will notify you via email. Any changes will be reflected in your order total as well as your shipping confirmation. It's very unlikely for us to restock items from main collections as we like to keep everything new and free flowing. Every collection is classed as "Limited Edition".

DO YOU HAVE SIZING INFORMATION?

We try to include as much accurate sizing information for each product as possible. Reference the SIZE GUIDE to help determine your size when ordering. Because our clothes are made to our custom fit, it is important to check this chart if you are unsure about your size. If you need any other assistance selecting your correct size, contact our sales team

WHICH PAYMENT METHODS DO YOU ACCEPT?

We accept any payment method which is accepted through the PayPal checkout and Shopify payment process.

HOW DO I KNOW MY ORDER IS ON ITS WAY?

You will receive an order confirmation once your order has been successful. In addition, a shipping confirmation email will be sent once your order has left our warehouse.

If the answer you were looking for is not listed here, please don't hesitate to contact us. We try our best to reply within 24hrs of receiving your enquiry.